danejeffrey.com » Cisco

Cisco Unity 7 Unified Messaging with Exchange 2007: Import User Error 0×80070005

danejeff — Wed, 30 Dec 2009 06:24:24 +0000

Receiving error: “0×80070005 has occurred: E_ACCESSDENIED” when trying to import users on a new setup of Cisco Unity 7 integrated with Exchange 2007. Further, the following is logged to the Application event log:

Event Type: Error Event Source: CiscoUnity_DSAD Event Category: Error Event ID: 1046 Date: 12/23/2009 Time: 4:21:51 PM User: N/A Computer: HOSTNAME Description: The Cisco Unity service that monitors Active Directory (AvDSAD) failed to modify object.


Type: AVOBJECTTYPE_MAILUSER

Name: 

Reason: ERROR_ACCESS_DENIED: Access is denied.

Domain Controller: 
Possible causes include: 1) Network connectivity to the Domain Controller. 2) Insufficient rights for The Cisco Unity service that monitors Active Directory (AvDSAD) account.

Ensure that The Cisco Unity service that monitors Active Directory (AvDSAD) can contact the Domain Controller and has sufficient rights to modify objects. If the problem persists, enable all the micro traces for The Cisco Unity service that monitors Active Directory (AvDSAD) in the Unity Diagnostic Tool. Report the problem to Cisco TAC and include the diagnostic log.
Had followed the setup guide, including running the Permissions Wizard and the manual Exchange PowerShell script to create Unity’s system mailboxes.

Checked the Active Directory account of the users being imported and noticed that the UnityDirSvc and UnityMsgSvc account permissions had not been inherited to child objects. That is, they were only applied at the OU level that the user objects existed in.

Under Advanced (Security tab), selected to “Allow inheritable permissions from the parent to propogate to this object…” Tried the import again, worked perfectly.

Cisco Multicast MOH Stream Monitoring

danejeff — Tue, 29 Sep 2009 00:40:52 +0000

If you have MOH configured to stream multicast from flash on a router / voice gateway, you can use:
show ccm-manager music-on-hold

to see the current MOH sessions that are active. The output will show:

Multicast Address
RTP Port Number
Packets in/out
Call id
Codec
Inbound Interface (this will be the bind interface for the show ccm-manager music-on-hold bind command)

The Call id field is good for tracking calls back through:
show voip rtp connections, etc if you need to do that.

Cisco VPN Client Password Encrypt / Decrypt

danejeff — Thu, 16 Jul 2009 06:49:56 +0000

For some reason, I had the need to decrypt a Cisco VPN Group password from a PCF (profile) file. Fortunately, I recalled this was particularly simple given this [coreygilmore.com] awesome tool.

There is also good information on the encrypt / decrypt process here [www.securiteam.com]

Cisco CRS Supervisor Desktop Access

danejeff — Tue, 30 Jun 2009 01:10:22 +0000

Access to the CRS Supervisor Desktop application is not managed by proxy to CUCM users. Instead, users are managed by Cisco Desktop Administrator which is installed on the server. So if a password reset is required, this is where it’s done.

Open the Administrator application, expand the Call Center icon, expand Supervisors. Locate the user and click Properties. Enter the new password.

If the user is not listed, it means they haven’t been as a Supervisor for any CSQ in the administration web interface. Open the web interface (should be http:///appadmin), log in with and Administrator user (e.g. crsadmin) and go to Tools -> User Management -> Supervisor. Add the user.

To assign the new user as a Supervisor of a Team, go to Subsystems -> RmCm -> Teams. Select the team you are after. You can have only one Primary Supervisor but multiple Secondary Supervisors. Teams can be assigned to more than one CSQ.

Cisco IPT Multicast MOH from flash

danejeff — Thu, 18 Jun 2009 13:32:23 +0000

Music on hold multicast from a router’s flash will not play an audio file unless that audio file exists prior to the multicast moh command being issued:

call-manager-fallback multicast moh ...

The command needs to be re-entered or the router reloaded before the audio will be streamed multicast.